Delivery Time
Orders are processed within 1-2 business days. Purchases made after 5:00 PM PST (Mon-Fri) start processing the next business day (or Monday for weekend/holiday orders).
Delivery typically takes:
-
Standard Shipping: 4-10 business days total (2-5 days transit after processing).
-
Express Shipping: 3-8 business days total (1-4 days transit after processing).
If processing exceeds 10 business days without notice, we’ll either refund your order immediately or expedite shipping with a $5 coupon.
Shipping Rates
-
Standard Shipping: $6.99 for orders under $50 | Free for orders $50+.
-
Express Shipping: $4.99 for orders under $50 | Free for orders $50+.
Important Notes
-
Address changes cannot be made after dispatch.
-
Track your package via our online customer service with real-time updates.
Service Area
We take pride in offering services exclusively within the United States to ensure efficient and prompt deliveries to our valued customers. At this time, we regretfully do not process international orders. Thank you for understanding and supporting our commitment to serving the domestic market.
Sales Tax
The merchant bears all taxes.
Customer Support:
Our customer support team can answer any questions or concerns about shipping or delivery. If an order has been processed for more than 10 working days, customers can choose to reship it or receive a $5 coupon as compensation. If a package has not been received after 60 calendar days, customers will receive a full refund and can choose to have the package reshipped or receive a $5 coupon as compensation.
What if the Package Is Lost in Transit?
Sorry, we are not responsible for the loss of the package in transit; you can contact us and provide your order number, and we will help you find the logistics company to claim.
Contact Us
If you have any questions about this policy, please feel free to contact customer service at +(1)(925) 269-4998.